We don’t employ NATE-certified technicians because they make us look good. We hire them to ensure that our customers in Colonial Heights, VA receive high-quality services.
What is NATE?
North American Technician Excellence is a nonprofit industry association that assesses the skills of HVAC technicians. Its rigorous two-part exam covers core heating and cooling principles as well as specialty areas, such as heat pumps or commercial HVAC systems. The tests are challenging and extremely thorough. For the specialty portion of the exam, technicians must answer 100 questions relating to a comprehensive service visit or a new installation.
5 Reasons Why We Hire NATE-Certified Technicians
Because the exam is so rigorous, only the best of the best pass. That’s one reason why we choose certified technicians over other candidates. Here are a few others.
- Fewer Callbacks and Warranty Claims: Certified technicians have 12.9 percent fewer callbacks compared to non-certified technicians, and their customers are more likely to be satisfied.
- Quality Assurance: By providing superior service, NATE-certified HVAC technicians have happier customers. Studies show that 88 percent of homeowners prefer certified technicians.
- Manufacturer Guidelines: Trane encourages companies to employ certified technicians because they improve the performance of the equipment and lower the cost and frequency of warranty claims.
- Proven Expertise: There’s no substitute for hands-on experience. Research shows that certified technicians have been in the industry 25 percent longer, which makes them more knowledgeable.
- Rebates: To qualify for rebates, most organizations require energy-efficient equipment to be installed by a qualified contractor. The NATE seal ensures that our work meets these requirements.
Learn More About Our HVAC Technicians
At AirMaxx Mechanical, we only hire the most qualified technicians to ensure that you receive the best possible service. If you’d like to learn more about what we do, you can reach our office by calling (804) 409-9048, or you can read about our air conditioning services online.